Job Description

Start Your Hospitality Career with Us!

Hilton Garden Inn Springfield, proudly managed by Northwest x Southern Hospitality, is currently hiring a Food Server. If you're looking to begin or grow your career in hospitality and enjoy working in a fast-paced, team-driven environment, this is a great opportunity to get started.

Our hotels are located in some of the most beautiful areas of the Pacific Northwest and Alaska, and we are proud to deliver award-winning guest experiences. Our team is passionate, genuine, forward-thinking, and fully engaged in creating meaningful connections. We take pride in what we do and strive to give back more than we take. We're looking for someone ready to step up, contribute, and help make every guest and team member experience a #BIGDEAL.

This position is responsible for providing exceptional food and beverage service by delivering a welcoming, attentive, and memorable dining experience for every guest. Responsibilities include greeting guests, taking and accurately entering food and beverage orders, serving meals and beverages, processing payments, and ensuring guest satisfaction throughout the dining experience. The ideal candidate is customer-focused, thrives in a fast-paced environment, and is committed to maintaining high standards of hospitality, cleanliness, food safety, and operational excellence while supporting the overall success of the restaurant and hotel.

Candidates should have a high school diploma or equivalent, with previous hotel, restaurant, or hospitality experience preferred. Strong organizational, communication, and problem-solving skills are important, along with the ability to work well in a team environment. Ability to obtain any government-required or brand-required permits, licenses, or certificates. Up to 40 hours per week with varied and flexible shifts/days, likely to include nights, weekends, holidays, and overtime.

Northwest x Southern Hospitality is committed to helping team members grow professionally. We focus not only on your success today but also on preparing you for future opportunities within our organization. Team members benefit from a supportive and collaborative environment that encourages personal and professional development, along with a culture that values work-life balance.

Eligible employees receive a comprehensive benefits package that includes paid holidays after one year of service, paid time off that begins accruing on day one, and sick leave for team members in Alaska, Oregon and Washington. Health and wellness benefits typically begin after 60 days of full-time employment and include medical, dental, vision, and company-paid life insurance, along with access to an employee assistance program and retirement planning options such as a 401(k).

Additional perks include travel discounts, entertainment discounts, monthly recognition programs, referral bonuses, community volunteer opportunities, and social events that help build strong connections within the team. There is also potential for advancement to other NSH properties, including those affiliated with Marriott, Hilton, Hyatt, and IHG brands.

If you enjoy working with people, having fun on the job, and building a career you can count on, we encourage you to apply today.

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